From the specialist dealer or under CONTACT -> Contact form
What specialist dealers are there near me?
CONTACT -> Dealer search
Why are no prices given on the HAZET website?
HAZET distributes goods exclusively via specialist dealers. The pricing is exclusively a concern for the respective dealer.
CONTACT -> Dealer search
Does HAZET have a factory outlet?
No, HAZET distributes goods exclusively via specialist dealers.
Can I purchase HAZET tools for a good price second hand or with minor damage?
No, there are no second hand goods in circulation.
Are there any HAZET pins? Where are these available from?
Yes, HAZET pins are available in the HAZET-CLUB and can be ordered online: HAZET-CLUB
How long is the warranty on HAZET tools?
The respective current legal regulations strictly apply. HAZET also grants the full quality warranty: HAZET replaces every tool that exhibits material or production errors.
In what cases are HAZET tools replaced for free?
See warranty policy.
In what cases can no replacement be provided?
When changing the original condition, overloading as well as improper use (see warranty policy).
Are there spare parts for HAZET tools?
Yes, all common spare and individual parts can be found at the back of the tool catalogue. Wear parts are listed directly with the article.
If I cannot find a tool I'm looking for in the catalogue: is a special production possible?
HAZET also produces tools according to customer specifications. A request is to be sent to HAZET for this: Sales department, email email@example.com
Does HAZET have special offers?
Yes, e.g. the special worldwide brochure offers. Please ask your specialist dealer for special offer prices.
Where can I find the new tools?
Simply request the special offer and innovation brochure or SWW.
I'm looking for a motor vehicle specialty tool. Where and how can I find it?
Products > Online catalogue > Speciality tools or telephone +49 (0) 21 91 / 7 92-0. If you have a specific application, use our application table: Product applications
I have a technical query. Who do I contact?
Specialist consulting: Bernhard Socha, Telephone +49 (0) 21 91 / 792-245, Email firstname.lastname@example.org or: Uwe Remmers, Telephone +49 (0) 21 91 / 792-345, Email email@example.com.
What repairs does HAZET carry out?
Repairs are carried out on valuable products (e.g. impact wrenches), tool trolleys and torque wrenches. We also offer a comprehensive inspection equipment monitoring service for the HAZET torque wrenches. Information on this: DMS Service
What is the quickest way I can repair my reversible ratchet?
Select, order and simply replace the appropriate replacement set in the HAZET catalogue yourself.
Is the HAZET tool trolley also available in other colours?
Yes. Please request from HAZET (common RAL colours even for low quantities).
How often should a torque wrench be inspected?
There is no fundamental specification for this. This particularly depends on the type and frequency of use - assembly of toy dolls or jet engines?
We as a manufacturer recommend: inspection 1 - 2 times a year, for intensive use after approx. 5000 screw tightening processes.
Where can I have my HAZET torque wrench inspected?
At many specialist dealers or at HAZET directly in the service centre: Please send freely to: HAZET-WERK, Customer service department, Güldenwerther Bahnhofstr. 25-29, 42857 Remscheid. We also offer a comprehensive inspection equipment monitoring service: DMS Service
Where can I have my HAZET torque wrench certified?
At a few specialised institutes (e.g. TÜV and DEKRA), at a few specialist dealers and at HAZET directly in the Service Centre. We offer a comprehensive inspection equipment monitoring service for HAZET torque wrenches. DMS Service
Should I turn my torque wrench back down again after use?
We recommend resetting the torque wrench to the smallest scale value after use.
Does HAZET also inspect torque wrenches from other manufacturers?
HAZET only tests, adjusts, repairs and certifies torque wrenches that they manufacture.
I'm looking for a spare part that cannot be found in the HAZET documents.
Request from HAZET. We can very often help.
How do I attain the original HAZET colour?
The HAZET blue is not a RAL, but a mixed colour that is specially made for HAZET. However, the paint can be ordered from HAZET in 0.5 kg cans.
Where does the name HAZET come from?
HAZET was established in 1868 by Mr Hermann Zerver. The name originated from his written out initials "HA" and "ZET" (in German)!
How do I load images from the internet onto my computer?
MS Windows: Click on the image with the right mouse button and "Save image under..." . Apple Macintosh: Hold Control and click on image, then select "Download image to data storage device". Note that there may be a creator's copyright on many images, even on the internet. HAZET images can be used without a copyright when a specimen copy is sent, as long as they are not distorted or e.g. the logo / publisher's mark / company name are retouched. Take a look in our Media centre, too.
How do I load text from the internet onto my computer?
Highlight the desired text passage and copy it to the clipboard (right mouse button: copy), open a text editor of your choice and insert the text there (right mouse button: insert). Take a look in our Media centre, too.
How are the HAZET colours defined?
For the common colour spectra and colour standards, download a table at Media centre > Downloads > HAZET CI specifications and logos on your computer. Take a look in our Media centre, too.
Where can I get the HAZET logo?
At Media centre > Downloads > HAZET CI specifications and logos, we offer the logo in almost all common file and image formats for downloading. Take a look in our Media centre, too.
May we (trade fair stand construction company) build a trade fair stand for you?
HAZET has its own trade fair stand construction team with which we can flexibly respond to the requirements of our customers.
We are an efficient printing company or advertising agency. May we work for you?
HAZET attaches great importance to supplier loyalty. We have been working with some of our partners for decades and we see no reason why this should change.
Does HAZET use database publishing?
HAZET has a media-neutral database with which the contents of the online catalogue, the printed tool catalogue and B2B platforms are filled.