Sending in products

Is your item defective or would you like to have it checked?

Do you need a repair or calibration?

Do you wish to complain about a product?

Click here for the Order Form.

Notes

Please note:

The sender or submitter must be stated on the form, otherwise processing will be delayed or not at all
The parcel must be well packed to avoid transport damage
Please put sufficient postage on the parcel

Proper disposal of waste electrical and electronic equipment and batteries / rechargeable batteries

Environmentally friendly products are enshrined in our corporate mission statement and our Code of Conduct. As a brand manufacturer, we comply with EU Directive 2012/19/EU (WEEE).

End-of-life equipment contains important raw materials that can be recycled in line with the principles of the circular economy.
Our power tools are marked with the symbol of a crossed-out wheelie bin. This means that end-of-life electrical equipment must not be disposed of in the general waste bin.
Consumers are obliged to return them free of charge to a suitable public collection point, a specialist dealer or our service centre. Before Disposal, please remove or delete any personal data from end-of-life equipment.
When performing disposal of battery-powered devices via a local collection point, please remove the rechargeable battery and dispose of it separately and in an environmentally sound manner via a suitable collection scheme.

HAZET-WERK Hermann Zerver GmbH & Co. KG is registered with the EAR for Disposal and Recycling of Electrical Equipment and Batteries
HAZET-WERK Hermann Zerver GmbH & Co. KG is registered with the EAR:
WEEE Reg. No. DE23109940 / Battery Reg. No. DE60789723

If you have any further questions, please contact our Service Centre

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