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Privacy Policy

VISIT THE HAZET WEBSITE of HAZET-WERK HERMANN ZERVER GMBH & CO. KG

(WWW.HAZET.DE / HAZET.COM / WWW.WERKZEUG-FORUM.DE)

The protection of your personal data during its collection, processing and use in connection with your visit to our website is of great importance to us. Your data is protected in accordance with statutory provisions. We would like to inform you below about the nature and scope of the processing of personal data via this website in accordance with Article 13 of the General Data Protection Regulation (GDPR).

I. INFORMATION ON THE DATA CONTROLLER

HAZET-WERK – Hermann Zerver GmbH & Co. KG
Güldenwerther Bahnhofstraße 25–29
42857 Remscheid
GERMANY
Telephone +49 (0) 21 91 / 7 92-0
Email: [email protected]

II. INFORMATION ON THE DATA PROTECTION OFFICER

If you have any questions regarding data protection, please do not hesitate to contact our external data protection officer:
Mr Arndt Halbach of GINDAT GmbH
Wetterauer Str. 6, 42897 Remscheid
Email: [email protected]
Telephone: +49 (0) 21 91 / 9 09-430

III. LEGAL BASIS

The General Data Protection Regulation permits us to process personal data in accordance with Article 6(1) of the GDPR, especially in the following cases:

  • The data subject has given consent to the processing of personal data relating to them for one or more specific purposes (Article 6(1)(a) of the GDPR).
  • Processing is necessary for the performance of a contract to which the data subject is a party, or for the implementation of pre-contractual measures taken at the data subject’s request (Article 6(1)(b) of the GDPR).
  • The processing is necessary for compliance with a legal obligation to which the controller is subject (Article 6(1)(c) of the GDPR).
  • The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially where the data subject is a child (Article 6(1)(d) GDPR).

IV. DATA PROCESSING VIA THE WEBSITE


AUTOMATIC LOGGING

Your visit to our website is logged. Initially, the following data, which your browser transmits to us, is recorded:

  • the IP address currently being used by your computer or router
  • Date and time
  • browser type and version
  • the operating system of your PC
  • the pages you have viewed
  • Name and size of the file(s) requested
  • and, where applicable, the URL of the referring website.

This data is collected solely for the purposes of data security, to improve our website and for error analysis, in accordance with Article 6(1)(f) of the GDPR. The log file is deleted after 7 days, unless it is required to investigate or provide evidence of specific legal infringements that have come to light within the retention period.


CONTACT DETAILS

Furthermore, you may visit our website without providing any personal information.

Personal data (e.g. your name, address details or contact details) which you provide to us voluntarily – e.g. as part of an enquiry by Email to the contact persons listed on our homepage – will be stored by us and processed solely for the purpose of corresponding with you and only for the purpose for which you have provided us with this data. The processing of this data is carried out on the basis of Article 6(1)(f) of the GDPR.

Please note that data transmission over the internet (e.g. when communicating by Email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties. You should therefore send us confidential data by other means, e.g. by post.

Personal data (e.g. your surname, first name, address, telephone number, your Email address, and, optionally, other details e.g. your company, department and/or role), which you voluntarily provide to us via one of our contact forms, will be stored by us and processed solely for the purpose of corresponding with you and only for the purpose for which you have provided this data to us. By submitting the form, you expressly consent to us collecting and using your personal data as set out above. You may withdraw your consent at any time with future effect. The processing of this data is carried out on the basis of Article 6(1)(a) of the GDPR.

USE OF COOKIES

So-called cookies are used on our Internet site. Cookies are small text files that are saved by your browser and placed on your computer. The use of cookies serves to make the Internet site more user-friendly. It is thus possible, for instance, to recognise the user for the duration of the session without the username and password having to be continually reentered. The cookies do not cause any damage on your computer and are deleted after your session is finished. The basis for data processing is Art 6 Paragraph 1 f GDPR.

Some of the cookies we use are deleted immediately after you close the browser (so-called session cookies).

Other cookies remain on your end device and allow your browser to be recognised the next time you visit the site (persistent cookies).

If you do not want cookies to be used, you can set your browser so that the saving of cookies is not accepted. However, please note that you might not be able to use all functions of our website in this case.

Start Cookiebot explanation

End of Cookiebot explanation

Use of social media

Our website uses social media buttons from various social networks (‘Facebook’, ‘Google+’, ‘YouTube’, ‘Instagram’, ‘Twitter’). The buttons are marked with the logo of the respective social network.

When you visit our website, these buttons are either deactivated or simply linked, meaning that no data is sent to the social networks unless you click on the buttons.

Once activated by clicking on the button, a direct connection is established with the respective social networks. If you are logged in to a social network, the manufacturer may associate your visit with your account. If you do not wish this to happen, we recommend that you log out of your account beforehand. Even if you are not a member of a social network, it is still possible that the provider may, e.g. obtain and store your IP address. If you do not wish this to happen, you should not click on the buttons.

We have no influence over the purpose and scope of data collection, nor over the further processing and use of the data by the social media platforms. For information on data protection regulations and your rights in this regard, please refer to the respective Privacy Policies of the social media platforms

Facebook: https://de-de.facebook.com/about/privacy/
Twitter: https://twitter.com/de/privacy
Instagram: https://help.instagram.com/155833707900388
Google: https://policies.google.com/privacy?hl=de

EMBEDDING OF YOUTUBE AND VIMEO VIDEOS

We have embedded YouTube and Vimeo videos into our website; these are hosted on www.youtube.com and www.vimeo.com respectively and can be played directly from our website. We use YouTube’s so-called ‘Enhanced Privacy Mode’ to embed videos. According to YouTube, no information about visitors to our website is stored unless they watch the video. However, despite using enhanced privacy mode, it cannot be ruled out that Google may set a DoubleClick cookie for advertising purposes. You can permanently disable this cookie at https://www.google.com/settings/ads/plugin?hl=de.

DATA COLLECTION BY GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses so-called ‘cookies’, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

However, if IP anonymisation is enabled on this website, your IP address will be truncated by Google beforehand within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Please note that on this website, Google Analytics has been extended with the code ‘anonymizelp’ to ensure an anonymised version of the IP address. The legal basis for data processing is Article 6(1)(f) of the GDPR.

On behalf of the owner of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website owner with further services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with other data held by Google.

You can prevent the storage of cookies by adjusting your browser settings accordingly; however, we would like to point out that, in this case, you may not be able to make full use of all the functions of this website. You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available via the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

GOOGLE MAPS

This site uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this website has no influence over this data transfer.

Google Maps is used to ensure an attractive presentation of our online services and to make it easy to locate the locations specified on our website. If you do not consent to this processing of your data, you have the option to disable the “Google Maps” service and thereby prevent the transfer of data to Google. To do this, you must disable the JavaScript function in your browser. However, please note that in this case you will not be able to use ‘Google Maps’ at all, or only to a limited extent.

This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

Further information on the handling of user data can be found in Google’s Privacy Policy: https://www.google.de/intl/de/policies/privacy/.

NEWSLETTER SUBSCRIPTION

We offer you the option to subscribe to a newsletter via our website. When you subscribe, your personal data will be collected. To ensure that the newsletter was actually subscribed to by you or from your email address, you will first receive a confirmation email. Only once you have clicked on the activation link contained therein will you be added to our Email distribution list and receive the newsletter. Your subscription to the newsletter is logged for verification purposes (IP address, date, time).

You may unsubscribe from the newsletter at any time by notifying us; especially you can use the link at the end of each newsletter to unsubscribe. The legal basis for data processing is Article 6(1)(a) of the GDPR.

USE OF THE HAZET SHOPPING CART

When using the HAZET shopping cart – to request one or more tools from a HAZET specialist dealer – the data you enter will be passed on to the dealer you have selected. We use a temporary cookie to ensure your order is processed correctly. No user profile is created.

SURVEY

Participation in the survey via the survey form (https://www.hazet.de/umfrage/) is, in principle, possible on an anonymous basis. You will not be directly identified.

However, as part of the survey, you may voluntarily provide additional information, for example regarding specific orders, complaints, enquiries or other matters (e.g. order, transaction or ticket numbers, as well as free-text comments). In individual cases, this information may allow us to identify you or your case and is processed solely for the purpose of evaluating the survey, improving our products and services and – where necessary – dealing with the matter described.

If you would like a response to your suggestions or criticism, you may voluntarily provide us with your Email address or telephone number. We will contact you solely on the basis of the consent you have previously given by ticking the relevant box, in accordance with Article 6(1)(a) of the GDPR.

You may withdraw your consent at any time with future effect. To do so, please contact us via our Email address ([email protected]) or our Data Protection Officer, Mr Arndt Halbach (see below). In this case, your personal data stored in connection with your contact request will be deleted immediately, provided that there are no statutory retention obligations to the contrary.

The same applies if you report instances of plagiarism to us via [email protected] or by telephone on +49 (0) 2191 792-206.

JOB APPLICATIONS AT HAZET

You have the option of applying online for a position at HAZET via the ‘Careers’ section. When you use our online form, we collect personal data from you that we require for the application process. This includes your name, your address and your contact details, such as your Email address and telephone number, as well as the usual application documents such as a covering letter, CV and certificates. The legal basis for data processing is Section 26(1) of the German Federal Data Protection Act (BDSG) (new version).

You have the right at any time to request the erasure of your data by sending an email to [email protected]. Please include your full name and the position you have applied for in this email. Your data will then be deleted immediately or, at the very least, blocked, provided that any retention periods still need to be observed. As a precaution, we would like to point out that, should you request the deletion of your data, your application can no longer be considered for the current recruitment process.

Should we be unable to offer you a position with us, your data will be automatically deleted no later than 6 months after you have been informed of our decision not to offer you the position.

WWW.WERKZEUG-FORUM.DE

You have the opportunity to discuss topics relating to HAZET tools with other forum participants via our forum. To use the forum, you must register by providing a username, an email address and your name. Providing any further data is voluntary. We store this data and use it exclusively for the purpose of providing this service. The processing of your data is based on Article 6(1)(b) of the GDPR.

Posts on our discussion forums‘www.werkzeug-forum.de’are accessible to everyone. You should carefully check your posts before publication to ensure they do not contain any information that is not intended for the public. You should be aware that your posts may be indexed by search engines and become accessible worldwide even without a direct visit to our website.

ONLINE SHOPS

The above information also applies in essence to our online shops (Lifestyle Shop) and spare parts shop.

Use of these shops requires prior registration via a form, in which we request personal data (name, address details, contact details). You can then log in personally using a unique password and an email address to order goods.

Your data is transmitted in encrypted form via https.

Payment is processed via our payment provider Ogone, with whom we have a data processing agreement in accordance with Article 28 of the GDPR. Only the data strictly necessary for processing your online purchase is exchanged between this service provider and our shop system and our stock management system.

The legal basis for the processing of your personal data is Article 6(1)(b) of the GDPR.


VI. YOUR RIGHTS

According to Sections 15-21 GDPR, you can claim the following rights in relation to the personal data we process, if the preconditions described there are extant.

RIGHT TO INFORMATION

You are entitled to information about the personal data we process about you.

RIGHT TO CORRECTION

You can demand the correction of incomplete or incorrectly processed personal data.

RIGHT TO ERASURE

You are entitled to the erasure of personal data concerning you, in particular if one of the following reasons is present

  • Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  • You revoke your consent on which the processing of your data is based.
  • You have the filed an objection to the processing
  • Your data has been processed unlawfully.

However, the right to erasure does not exist, insofar as it is opposed by the justified interest of the data controller. This can typically be

  • personal data is required for the enforcement, exercising or defence of legal claims.
  • an erasure is not possible owing to retention obligations

To the extent that data cannot be erased, however, a right to restriction of the processing is given (subsequently).

RIGHT TO RESTRICTION OF PROCESSING

You are entitled to demand that we restrict the processing of your personal data if

  • You dispute the correctness of the data and we therefore check the correctness,
  • The processing thereof is unlawful and you reject the erasure and instead demand a restriction of its use
  • We no longer require the data, but you require this for the enforcement, exercising or defence of legal claims,
  • You have filed and objection to the processing of your data, and it is not yet certain whether our justified reasons prevail over your reasons.

RIGHT TO DATA PORTABILITY

You are entitled to receive the personal data concerning you, which you have made available to us, in a structured, current and machine-readable format, and you have the right to transfer this data to another data controller without impediment by us, insofar as the processing is based on a consent or a contract and the processing by us occurs by means of automated procedures.

RIGHT TO CANCELLATION

The data subject has the right, for reasons arising from their particular situation, to file an objection to the processing of personal data concerning them, based on Article 6 Paragraph 1 Letters e or f; this also applies to profiling based on these provisions. Insofar as the processing of your personal data is based on your consent, you are entitled to revoke this consent at any time.

VII. NORMAL PERIODS FOR THE ERASURE OF DATA

Insofar as a statutory retention regulation does not exist, the data will be erased or destroyed, if it is no longer required to attain the purpose of data processing. Different periods apply for the retention of personal data, thus data relevant to tax law is generally retained for 10 years, while other data according to commercial law regulations is generally retained for 6 years. Ultimately, the storage duration can also be oriented to the statutory limitation periods, which for instance according to Sections 195 et seq. of the German Civil Code (BGB) can be three years as a rule, but in certain cases can also up to thirty years.

VIII. RIGHT TO APPEAL TO A SUPERVISORY AUTHORITY

Every data subject has a right of appeal to a supervisory authority pursuant to Article 77 GDPR, if they are of the view that the processing of personal data concerning them violates the GDPR. The responsible supervisory authority in matters of data protection law is the Regional Data Protection Office of the Federal Land in which our company has its head office, in our case the Regional Officer for Data Protection and Freedom of Information North Rhine-Westphalia.